Privacy Policy

Last updated September 24, 2020

This policy covers the treatment of personally identifiable information that Philangles Limited collects when you use https://shop.philangles.co.uk.

All references to “we”, “us”, “our”, “our website” or “the website” are references to Philangles Limited. “You” or “your” or “yours” refers to the ordering party or the person on whose behalf the order is made.

Information collection

You can visit our website and browse products without telling us who you are or giving us any personally identifiable information, however our checkout requires you to provide personally identifiable information. All information collected will only be used for the fulfillment of orders and communicating with you (if you have opted-in to communications).

Information you supply to us

The following information is collected directly from you when you create an account or supply information during checkout:

  • Your name
  • Your company name
  • Your billing address
  • Your shipping address
  • Your email address
  • Your chosen username / password

We also collect details about the products you have bought and the orders you have placed.

When making payment during checkout you will be redirected to a payments page hosted by our secure payments processor WorldPay. We do not collect or store your payment card details and we do not process any transactions. If you pay by link, then the link that is sent to you will direct you to a secure WorldPay hosted payments page where you can securely make payment.

Information our website automatically collects about you

Our website automatically collects the following technical information during your visit:

  • Your IP (Internet Protocol) address
  • What browser you are using

We use this information to help keep our website safe and secure and for debugging purposes.

Cookies

We have a seperate cookie policy – here is how we use cookies.

Information sharing and disclosure

We do not sell, rent, or share the information collected from you with any third parties.

We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.

Your rights under the Data Protection Act

You have the right to request a copy of the details we hold about you under the provisions of the Data Protection Act 1998. If you believe any information we hold about you is incorrect then please let us know immediately in writing and we will promptly correct our records if found to be incorrect.

We are registered with the Information Commissioner’s Office and our data protection register entry is ZA790796.

Links to other websites

Our website may contain links to websites operated by third parties. Should you click through on any of these links to leave our website then you should be aware that we do not have any control over these sites. Therefore, we cannot be held responsible for the protection and privacy of any information which you provide whilst visiting third party sites and such these sites are not governed by this privacy statement. Always exercise caution and look at the privacy statement applicable to the website in question.

Our web host

Our website is hosted by ASPHostPortal who are a reputable and trusted web hosting company with headquarters in the United States of America.

The servers which host our website are located in a data centre within the United Kingdom.

ASPHostPortal does not access or process any of the information we collect and acts solely as a web hosting provider.

Security

While we strive to keep the information that you supply secure, please be aware that the Internet is not a fully secure medium. All payment details are captured and processed securely by our payment processor WorldPay who are a leader in payments technology. In short, we never get to see your payment details.

As an extra level of security all information transmitted between your web browser and our website is securely encrypted.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

How to contact us

Our registered office address, email address, and telephone number are shown clearly on the foot of our website. This information is always up to date and you should use these details should you wish to contact us.